Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- I highly recommend...Christina B., Decatur, Illinois
“I have been with Richland Insurance for several years now. Josh Mahon responds to any question, concern or request without delay. His service doesn’t stop there either! He is always thinking about what’s next for my future, my needs, my children’s needs, etc. I appreciate all of his support, knowledge, and professionalism in servicing my home, auto and life insurance needs. I highly recommend Josh, and the Richland Insurance team!
” - JF...friendly and professional and is so easy to work with.Jason F., Decatur, Illinois
“Josh (Donut) has been friendly and professional and is so easy to work with. I emailed him today about a car I just bought, and he had my temporary insurance card back to me in about 20 minutes. It doesn’t get easier than that.
” - GH
- TSIf you are looking for insurance, don't forget to call them, you won't be sorry!Trisha S., Decatur, Illinois
“Shane and his staff are very knowledgeable and helpful for any and all insurance needs. They were able to email me my quotes and the process was quick and easy. They were even kind enough to send me a spreadsheet showing the rates and coverage of multiple companies, so I could see all the info I needed on one page. The chart was the easiest to look at and it helped make our decision easier. If you are looking for insurance, don’t forget to call them, you won’t be sorry!
” - five stars!Shane M., Decatur, Illinois
- Love the new office guys!Chris H., Illinois
- Fantastic People!! Very honest and straight forward!!James A., Mount Zion, IL
- MG
- JMJoyce M., Decatur, IL
“I just have to brag on Amber, she has Always went above and beyond! Most recently she handled a 4 year problem I’ve had with another insurance company ( we had them before I switched to you) come to find out the other company had been taking out electronically yearly payments from my mom’s bank account even though myself And Amber told them to Cancel our policy! Needless to say my mom will be getting quite a large check from the other company! Amber didn’t have to bother helping me as it was My problem but she didn’t hesitate to step in! Thanks so much Amber !!”
- JW
- L
- SRSamantha R., Decatur, Illinois