Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
I highly recommend...Christina B., Decatur, Illinois“I have been with Richland Insurance for several years now. Josh Mahon responds to any question, concern or request without delay. His service doesn’t stop there either! He is always thinking about what’s next for my future, my needs, my children’s needs, etc. I appreciate all of his support, knowledge, and professionalism in servicing my home, auto and life insurance needs. I highly recommend Josh, and the Richland Insurance team!
”- JF...friendly and professional and is so easy to work with.Jason F., Decatur, Illinois
“Josh (Donut) has been friendly and professional and is so easy to work with. I emailed him today about a car I just bought, and he had my temporary insurance card back to me in about 20 minutes. It doesn’t get easier than that.
” - GH...my personal, home, and business insurance needs in their trusted hands.Gregory H., Decatur, Illinois
“Shane has a great team, offering superb customer service. I am very happy to put all my personal, home, and business insurance needs in their trusted hands.
” - TSIf you are looking for insurance, don't forget to call them, you won't be sorry!Trisha S., Decatur, Illinois
“Shane and his staff are very knowledgeable and helpful for any and all insurance needs. They were able to email me my quotes and the process was quick and easy. They were even kind enough to send me a spreadsheet showing the rates and coverage of multiple companies, so I could see all the info I needed on one page. The chart was the easiest to look at and it helped make our decision easier. If you are looking for insurance, don’t forget to call them, you won’t be sorry!
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...worked very quickly and efficiently to secure an insurance policy for me...Kyle S., Decatur, Illinois“Shane worked very quickly and efficiently to secure an insurance policy for me, even in an unusual circumstance.
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Price and the best service under one roof!Luke-sky-walker 7., Decatur, Illinois“Shane and his team are the best! Price and the best service under one roof! Give them a call for your Insurance needs. They really care!
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five stars!Shane M., Decatur, Illinois
Love the new office guys!Anonymous, Illinois
Fantastic People!! Very honest and straight forward!!Anonymous, Mount Zion, IL
You can count on them.Anonymous, Decatur, IL“A great business. Always helpful, always kind and very reputable. You can count on them.”
- MGMegan G., Decatur, IL
“Josh Mahon is a great agent to work with! I recently reached out to him about lowering my insurance payment and he got back to me quickly with a better plan and significantly lower payment.”
- JMJoyce M., Decatur, IL
“I just have to brag on Amber, she has Always went above and beyond! Most recently she handled a 4 year problem I’ve had with another insurance company ( we had them before I switched to you) come to find out the other company had been taking out electronically yearly payments from my mom’s bank account even though myself And Amber told them to Cancel our policy! Needless to say my mom will be getting quite a large check from the other company! Amber didn’t have to bother helping me as it was My problem but she didn’t hesitate to step in! Thanks so much Amber !!”
- JWJoni W., Decatur, IL
“Josh Mahon will take of you like you are family.”
- LLauren, Decatur, IL
“Shane Major is wonderful to work with! Thank you for all you do!
” - SRSamantha R., Decatur, Illinois
